Hair Salon
Hair Supplies

Covid-19 Measures

It has been a tough few months for all of us. We want to thank you, our wonderful customers, for your amazing support. We love you.

Cleaning Supplies

Keeping You Safe

Safety is our primary concern

Over the last few weeks we have put in place a lot of measures to ensure the safety of our clients and staff. This includes:

  • Making hand sanitiser available

  • Installing hand-dryer in the bathroom

  • Massively increasing the disinfectant cleaning we do

  • Disinfecting stations after each client

  • Sterilising all tools (scissors, combs, brushes etc.) after every client. This includes using a UV and Ozone enclave

  • Implementing a new system of working

  • Reducing the number of people in the salon at any one time

  • Asking our hair stylists to wear face shields during your appointment

  • Washing all hair gowns after use

How Can You Help?

What can you do to be safe while in our salon?

  • Please don't attend the salon if you have a new persistent cough, a temperature or anosmia (loss of taste or smell).

  • Wash your hands or use hand-sanitiser when you enter the salon.

  • Wear a mask.

  • Keep your distance from others, if possible at least 2 meters.

  • Arrive on-time. Reduced clients, waiting areas, and new cleaning measures means that our timings are very tight. We cannot guarantee your appointment if you are late, even by just 5 minutes.

  • Arrive alone. We need to reduce the number of people in our salon, please don't bring friends, family or colleagues with you.

  • Bring your own beverage and please take your rubbish home with you to reduce the items our staff must touch.

  • Bring your own reading material, we no longer have magazines for you to read

  • Only bring what is necessary for your appointment: wallet and phone. Try to leave your bag, coat, shopping etc. in the car or at home. The virus can stay on fabrics and transfer. Therefore, we cannot hang up your coat or bag for you. It must stay at your feet. We recommend putting coats/jumpers in a plastic bag so that they do not get dirty.

Hair Wash
Hair Cut

Changes to How We Work

Following government guidelines for close working conditions

​New government guidelines mean that we have to change the way our salon operates. There are changes we are doing behind the scenes (such as using a new cleaning regime, limiting inter-staff contact etc.). However, we also have to implement the follow new ways of working: 

  • We have an appointment only system. Please don't come to the salon unless you have an appointment. 

  • Please try to make your appointment by phone. This is the quickest and clearest way to make your appointment.

  • Unless our card machine is not working, or you do not have a card, we can only accept cashless payments. 

  • If you would like to give a tip, please only give in cash at the cutting station. Simply put your kind tip into staff containers rather than passing it to your stylists. We cannot process tips for our staff through our card machine.

  •  We cannot change your service on the day if it will impact our timings in any way. 

  • We are no longer able to offer any beverages, please feel free bring your own but please take any rubbish away with you.

Price Restructure

Adjusting our fees to match the increased pressure on our business 

The new government guidelines will have a massive impact to our salon. These include: increased PPE and cleaning products (at a time when these are in high demand), reducing the number of clients allowed in the salon, and radical changes in the timings of appointments/rota. Invariably this impacts on the finances of our salon. We want to protect as many jobs as possible, especially for our support staff.  

Therefore, we have had no choice but to amend our prices to reflect the new cost of running a salon. 

Please see our new price list for more details.

Haircut

© 2019 Total Image Hair